Agree what leaves the property
Write down the item and every included component: shelves, cushions, extension leaves or bagged fittings. Ask the seller to separate belongings that are staying. Confirm the condition directly with them and identify existing damage. The transport team should not have to decide which of several similar items you purchased.
Make access and authorisation clear
Confirm who can open the property, where the item is located and the authorised collection window. Follow the marketplace or retailer’s current release process. Share necessary contact details privately and only with permission. Do not put access codes or personal seller information in public Instagram comments.
Reconfirm before the journey
- The furniture is prepared as agreed and all loose parts are together.
- The seller and recipient can be contacted during the handover window.
- Any changed floor, loading restriction or item size has been reported.