Separate your own load from new deliveries
List the belongings coming from your current address, then list purchases awaiting collection elsewhere. Retailer deliveries are separate unless you request and agree transport for them. Measure furniture against the room and entrance before buying it. Avoid assuming that everything advertised as flat-pack fits in a car.
Treat keys as a practical dependency
Ask when you will receive keys and who can authorise access. If the date is not settled, use a provisional enquiry and state what is still unknown. Plan a first-night box and keep paperwork with you. Confirm vehicle, crew, preparation, price and booking terms before treating the move as reserved.
Your first enquiry can be simple
- Both postcodes and a preferred or provisional date.
- Main furniture plus an estimated number of boxes.
- Stairs, lifts, parking distance and help needed with carrying.

