Man and van: the London plan
For an inner-London furniture purchase, ask the seller to measure the item in its travel condition and show the route from the room to the street. A pavement handover must be agreed explicitly; it cannot be assumed when a seller offers collection only.
- List your main items: include the details for both ends of this move.
- Tell us the lifting help: include the details for both ends of this move.
- Share both postcodes: include the details for both ends of this move.
For the things that are too much for your car
A man-and-van enquiry can suit a partial home move, a studio load or items going between family homes. Count boxes and bags, list furniture separately and give dimensions for the largest pieces.
Include every stop in the route. If some belongings are going to another address, explain which items are delivered where so the job can be assessed as a whole.
The right help depends on the items
The service name does not tell you how many movers are needed. A heavy sofa on an upper floor can require more handling than several ground-floor boxes. Tell us if you need all loading and unloading done for you.
Describe stairs, lifts and the distance to a suitable loading space at both ends. For a London town-centre collection, check access with the property contact before agreeing a time.
Make the collection window workable
If a seller, landlord or building manager controls access, confirm when they can let the mover in. Put any fixed handover time in your enquiry. Weekend and short-notice requests can be discussed, with availability confirmed individually.
Agree the vehicle, crew, included lifting, price basis and any waiting-time or extra-stop terms before booking. Sending the form starts your quote request; it does not reserve a van.
Resolve borough, building and loading bay
If the move crosses London, keep the key-release time, reserved lift slot and loading window together in the enquiry. Label boxes by destination room so unloading can use the agreed building slot efficiently.
For this man and van request, explain any uncertainty about tell us the lifting help before accepting a quote. The collection-ready time, vehicle access and recipient availability must work together; a short driving distance does not remove the handling work.
Before you confirm man and van
Send the full collection and delivery addresses, list your main items and tell us the lifting help, and photographs of any awkward access. Ask for a written scope covering the handling required at your London address.
Check the proposed supplier, price, vehicle or crew, relevant cover and any waiting arrangements. Do not release the goods until the booking and handover instructions have been agreed.

