Separate the components on the inventory
A divan may have two bases and a separate headboard; an ottoman can include a heavier lifting mechanism. Give the dimensions of the largest rigid part and say whether the frame is assembled. Identify mattresses separately, including quantity and condition. This is a transport enquiry for usable belongings, not a mattress-disposal booking.
Plan bed & mattress collection at the Hereford address
For bed & mattress collection involving Hereford, give the full HR4 address and the exact entrance. Use Hereford, Herefordshire and the complete HR4 address; distinguish the city destination from the wider county and from similarly named places abroad. Identify the exact city-centre, residential, business or rural-fringe entrance, then record restrictions, gates, steps, carrying distance and a lawful vehicle position.
Check Herefordshire Council's live roadworks map, current traffic orders and any required temporary parking permission and all current street signs close to the booked date. A postcode does not establish permission, vehicle suitability or a safe handover point; agree private access with the property contact and arrange any required council permission separately.
- For bed & mattress collection, prepare: frame and mattress sizes; bases, slats and fittings; preparation and assembly needs.
- Name the actual Hereford entrance and receiving contact, not merely a landmark, car park or town-centre reference.
Keep the mattress and fittings protected
Agree suitable protective packaging before the day and keep surfaces clean and dry. Do not assume a mattress can be folded; check its instructions. Bag small fittings and label them for the correct frame. If you need the bed taken apart or reassembled, describe that work in the enquiry rather than leaving it until arrival.
Before collection is confirmed
- Check the route for the headboard and longest frame section.
- Confirm who prepares the bed and retains the fittings.
- Agree the receiving room and carrying help at delivery.
Your Hereford enquiry checklist
- For bed & mattress collection, have these details ready: frame and mattress sizes; bases, slats and fittings; preparation and assembly needs.
- Give both full postcodes and identify the exact entrance and receiving point. HR4 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.

