Describe the staircase as a route
Note straight flights, tight turns, low ceilings and doors opening onto landings. Explain whether the stairs are shared and whether there are rules about keeping them clear. A sofa or wardrobe can be limited by a turn rather than the stair width itself. Include measurements where possible instead of relying on “standard stairs”.
Plan stairs & upper-floor moves at the Hereford address
For stairs & upper-floor moves involving Hereford, give the full HR4 address and the exact entrance. Use Hereford, Herefordshire and the complete HR4 address; distinguish the city destination from the wider county and from similarly named places abroad. Identify the exact city-centre, residential, business or rural-fringe entrance, then record restrictions, gates, steps, carrying distance and a lawful vehicle position.
Check Herefordshire Council's live roadworks map, current traffic orders and any required temporary parking permission and all current street signs close to the booked date. A postcode does not establish permission, vehicle suitability or a safe handover point; agree private access with the property contact and arrange any required council permission separately.
- For stairs & upper-floor moves, prepare: floor and number of flights; stair turns and landings; largest fixed item dimensions.
- Name the actual Hereford entrance and receiving contact, not merely a landmark, car park or town-centre reference.
Agree the handling before arrival
Identify heavy furniture, fragile parts and items needing dismantling. Say if you need all carrying provided. The number of movers must follow the assessed job, not the phrase man and van. If an item cannot be handled through the normal route, specialist arrangements are not automatically available or included.
Useful access details
- The floor at collection and the floor at delivery.
- The largest furniture dimensions and any removable parts.
- Distance from the stairs to the agreed loading position.
Your Hereford enquiry checklist
- For stairs & upper-floor moves, have these details ready: floor and number of flights; stair turns and landings; largest fixed item dimensions.
- Give both full postcodes and identify the exact entrance and receiving point. HR4 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.