Agree what leaves the property
Write down the item and every included component: shelves, cushions, extension leaves or bagged fittings. Ask the seller to separate belongings that are staying. Confirm the condition directly with them and identify existing damage. The transport team should not have to decide which of several similar items you purchased.
Coordinate the Cheltenham seller and your destination
A collection-only purchase needs agreement with two people before transport can be booked. Ask the Cheltenham seller which entrance to use, whether the goods are packed, and the latest handover time. A shop address may have a separate goods entrance; a home address may need the seller to arrange access through a shared building.
Keep the purchase agreement separate from transport. Include collection readiness, any release reference and a receiving contact, without sharing marketplace passwords or payment details.
Make access and authorisation clear
Confirm who can open the property, where the item is located and the authorised collection window. Follow the marketplace or retailer’s current release process. Share necessary contact details privately and only with permission. Do not put access codes or personal seller information in public Instagram comments.
Reconfirm before the journey
- The furniture is prepared as agreed and all loose parts are together.
- The seller and recipient can be contacted during the handover window.
- Any changed floor, loading restriction or item size has been reported.
Your Cheltenham enquiry checklist
- For seller handover checklist, have these details ready: named release contact; complete item and fitting list; agreed collection window.
- Give both full postcodes and identify the exact entrance and receiving point. GL50 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.