Ask questions before placing your transport request
Obtain accurate measurements, the number of pieces and the floor where the item is kept. Ask whether it will be dismantled and whether the seller expects help carrying it out. A listing photograph or auction title is not a substitute for these details. Flag anything fragile, unusually heavy or incomplete.
Coordinate the Cheltenham seller and your destination
A collection-only purchase needs agreement with two people before transport can be booked. Ask the Cheltenham seller which entrance to use, whether the goods are packed, and the latest handover time. A shop address may have a separate goods entrance; a home address may need the seller to arrange access through a shared building.
Keep the purchase agreement separate from transport. Include collection readiness, any release reference and a receiving contact, without sharing marketplace passwords or payment details.
Keep purchase and transport arrangements separate
You remain responsible for the purchase, payment and resolving item-description issues with the seller. Confirm the seller’s release instructions through the marketplace’s current process and share only the details needed for collection. Movivio does not authenticate goods or guarantee their condition. Agree transport before promising a collection time.
Prepare a complete handover
- Name the person releasing the item and the available window.
- Confirm that all advertised parts and fittings are included.
- Arrange a recipient and accessible route at the delivery address.
Your Cheltenham enquiry checklist
- For ebay furniture collection, have these details ready: seller postcode and times; item size and condition; agreed release contact.
- Give both full postcodes and identify the exact entrance and receiving point. GL50 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.