Check the entire route into the lift
Measure the opening, cabin depth and width, and any corridor turn before the lift. Obtain the stated capacity information from the building contact. An item may fit inside but not turn through the doorway. Identify furniture that will need dismantling or cannot use the lift at all.
Check Cheltenham stopping and building access
Before choosing a loading position in Cheltenham, check the street signs and the building manager’s instructions. Gloucestershire County Council manages on-street parking; a place in a nearby car park does not establish permission to load at the property. Record the intended stopping point and the distance to the entrance.
If the normal route is unavailable, describe the alternative before accepting the quote. A longer carry, controlled gate or different vehicle requirement can change the time and crew needed.
Confirm the building’s arrangements
Ask whether moving requires a reserved slot, protective lining or use of a particular goods lift. Confirm access at the destination too. Tell Movivio about a broken or unavailable lift before the move; a stairs-only alternative can change suitability, crew and price. Do not assume it is covered by the original plan.
Details to include in your request
- The working lift’s opening and usable internal dimensions.
- Any booking window and who controls access.
- Stair details for items that cannot use the lift.
Your Cheltenham enquiry checklist
- For lift access planning, have these details ready: lift door and cabin dimensions; building permission and time slot; a plan if access changes.
- Give both full postcodes and identify the exact entrance and receiving point. GL50 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.

