Describe the staircase as a route
Note straight flights, tight turns, low ceilings and doors opening onto landings. Explain whether the stairs are shared and whether there are rules about keeping them clear. A sofa or wardrobe can be limited by a turn rather than the stair width itself. Include measurements where possible instead of relying on “standard stairs”.
Check Cheltenham stopping and building access
Before choosing a loading position in Cheltenham, check the street signs and the building manager’s instructions. Gloucestershire County Council manages on-street parking; a place in a nearby car park does not establish permission to load at the property. Record the intended stopping point and the distance to the entrance.
If the normal route is unavailable, describe the alternative before accepting the quote. A longer carry, controlled gate or different vehicle requirement can change the time and crew needed.
Agree the handling before arrival
Identify heavy furniture, fragile parts and items needing dismantling. Say if you need all carrying provided. The number of movers must follow the assessed job, not the phrase man and van. If an item cannot be handled through the normal route, specialist arrangements are not automatically available or included.
Useful access details
- The floor at collection and the floor at delivery.
- The largest furniture dimensions and any removable parts.
- Distance from the stairs to the agreed loading position.
Your Cheltenham enquiry checklist
- For stairs & upper-floor moves, have these details ready: floor and number of flights; stair turns and landings; largest fixed item dimensions.
- Give both full postcodes and identify the exact entrance and receiving point. GL50 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.