Separate the components on the inventory
A divan may have two bases and a separate headboard; an ottoman can include a heavier lifting mechanism. Give the dimensions of the largest rigid part and say whether the frame is assembled. Identify mattresses separately, including quantity and condition. This is a transport enquiry for usable belongings, not a mattress-disposal booking.
A Cheltenham collection with a clear carrying route
For a furniture collection from a Cheltenham flat or converted house, identify the actual entrance rather than relying on the street-facing frontage. A basement stair, shared hallway or turn behind a door can change the carrying plan. Ask the seller for photographs and measurements before committing to a collection slot.
Record the floor at both properties, the longest carry from a permitted stopping place, and who will be present to release and receive the item.
Keep the mattress and fittings protected
Agree suitable protective packaging before the day and keep surfaces clean and dry. Do not assume a mattress can be folded; check its instructions. Bag small fittings and label them for the correct frame. If you need the bed taken apart or reassembled, describe that work in the enquiry rather than leaving it until arrival.
Before collection is confirmed
- Check the route for the headboard and longest frame section.
- Confirm who prepares the bed and retains the fittings.
- Agree the receiving room and carrying help at delivery.
Your Cheltenham enquiry checklist
- For bed & mattress collection, have these details ready: frame and mattress sizes; bases, slats and fittings; preparation and assembly needs.
- Give both full postcodes and identify the exact entrance and receiving point. GL50 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.

