Describe the staircase as a route
Note straight flights, tight turns, low ceilings and doors opening onto landings. Explain whether the stairs are shared and whether there are rules about keeping them clear. A sofa or wardrobe can be limited by a turn rather than the stair width itself. Include measurements where possible instead of relying on “standard stairs”.
Plan stairs & upper-floor moves at the Telford address
For stairs & upper-floor moves involving Telford, give the full TF3 address and the exact entrance. Use Telford, Shropshire and the complete TF3 address; distinguish the actual town-centre, estate, business park or residential district rather than treating Telford as one undifferentiated destination. Identify the named building and correct access road, service yard or residential entrance, with gate instructions, height or weight limits, carrying distance and a safe handover point.
Check Telford & Wrekin Council's roadworks information, traffic regulation orders and any required temporary order process and all current street signs close to the booked date. A postcode does not establish permission, vehicle suitability or a safe handover point; agree private access with the property contact and arrange any required council permission separately.
- For stairs & upper-floor moves, prepare: floor and number of flights; stair turns and landings; largest fixed item dimensions.
- Name the actual Telford entrance and receiving contact, not merely a landmark, car park or town-centre reference.
Agree the handling before arrival
Identify heavy furniture, fragile parts and items needing dismantling. Say if you need all carrying provided. The number of movers must follow the assessed job, not the phrase man and van. If an item cannot be handled through the normal route, specialist arrangements are not automatically available or included.
Useful access details
- The floor at collection and the floor at delivery.
- The largest furniture dimensions and any removable parts.
- Distance from the stairs to the agreed loading position.
Your Telford enquiry checklist
- For stairs & upper-floor moves, have these details ready: floor and number of flights; stair turns and landings; largest fixed item dimensions.
- Give both full postcodes and identify the exact entrance and receiving point. TF3 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.