Find out where the collection happens
The purchase address and collection address may differ. Ask for the full postcode, entrance and loading instructions, along with any appointment or vehicle limits. Confirm what the shop requires to authorise release to another person. Give us the collection requirements without sharing payment-card information.
Plan shop furniture collection around your Solihull access
For a Solihull move involving High Street or Mell Square, ask the building contact how furniture vehicles gain authorised access and which hours apply. A daytime key handover may not coincide with a permitted vehicle window. If loading must happen from another lawful point, measure the carrying route and identify lifts or shared corridors; agree the sequence before confirming the move.
Get the seller’s collection reference, release authority and readiness time. Confirm the actual address after purchase; a retailer name does not identify a local branch or a collection appointment.
- For Solihull High Street or Mell Square, establish access permission and the allowed vehicle window before arranging the handover.
- For shop furniture collection, prepare: actual release address; order and loading arrangements; packaging and item sizes.
Ask how the furniture will be presented
A display model may be assembled and unwrapped, while a new order may arrive in several cartons. Identify the condition, packaging and any help the shop provides at its loading point. Delivery inside your home needs a separate access plan, including stairs, lifts and the final room. Assembly is not automatic.
Before agreeing the transport
- Obtain a complete package or furniture inventory.
- Confirm the order is ready and any release deadline.
- Agree carrying work at both the shop and your property.
Your Solihull enquiry checklist
- For shop furniture collection, have these details ready: actual release address; order and loading arrangements; packaging and item sizes.
- Give both full postcodes and identify the exact entrance and receiving point. B91 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.