Agree what leaves the property
Write down the item and every included component: shelves, cushions, extension leaves or bagged fittings. Ask the seller to separate belongings that are staying. Confirm the condition directly with them and identify existing damage. The transport team should not have to decide which of several similar items you purchased.
Plan seller handover checklist around your Solihull access
For a Solihull move involving High Street or Mell Square, ask the building contact how furniture vehicles gain authorised access and which hours apply. A daytime key handover may not coincide with a permitted vehicle window. If loading must happen from another lawful point, measure the carrying route and identify lifts or shared corridors; agree the sequence before confirming the move.
Get the seller’s collection reference, release authority and readiness time. Confirm the actual address after purchase; a retailer name does not identify a local branch or a collection appointment.
- For Solihull High Street or Mell Square, establish access permission and the allowed vehicle window before arranging the handover.
- For seller handover checklist, prepare: named release contact; complete item and fitting list; agreed collection window.
Make access and authorisation clear
Confirm who can open the property, where the item is located and the authorised collection window. Follow the marketplace or retailer’s current release process. Share necessary contact details privately and only with permission. Do not put access codes or personal seller information in public Instagram comments.
Reconfirm before the journey
- The furniture is prepared as agreed and all loose parts are together.
- The seller and recipient can be contacted during the handover window.
- Any changed floor, loading restriction or item size has been reported.
Your Solihull enquiry checklist
- For seller handover checklist, have these details ready: named release contact; complete item and fitting list; agreed collection window.
- Give both full postcodes and identify the exact entrance and receiving point. B91 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.