Identify who controls each handover
Confirm the contact who releases the new keys and whether access is conditional on another event. Ask how updates will be communicated on the day. Keep keys, documents and contact information with you rather than in packed boxes. Do not describe an estimated handover as a guaranteed arrival time.
Plan key handover planning around your Solihull access
For a Solihull move involving High Street or Mell Square, ask the building contact how furniture vehicles gain authorised access and which hours apply. A daytime key handover may not coincide with a permitted vehicle window. If loading must happen from another lawful point, measure the carrying route and identify lifts or shared corridors; agree the sequence before confirming the move.
Confirm the carrying route and any access permission before fixing a vehicle plan. If you need road space, consult the council in advance and keep the application outcome with your move details.
- For Solihull High Street or Mell Square, establish access permission and the allowed vehicle window before arranging the handover.
- For key handover planning, prepare: departure deadline; expected key-release time; contact for access updates.
Discuss a gap before it becomes waiting time
If the old property must be empty before the new one opens, explain that gap. Ask how waiting, timing changes or separately arranged storage would be handled and priced. No unlimited waiting or overnight storage is implied. Agree the practical options and responsibilities before the booking is treated as settled.
Record the moving-day sequence
- When collection access begins and when the old home must be vacated.
- Where keys are obtained and who can give an update.
- The earliest confirmed access to the receiving property.
Your Solihull enquiry checklist
- For key handover planning, have these details ready: departure deadline; expected key-release time; contact for access updates.
- Give both full postcodes and identify the exact entrance and receiving point. B91 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.