Ask the seller practical questions first
Get the item’s fixed dimensions and ask which floor it is on. Find out whether it needs dismantling, who will do that and whether all fittings are present. Ask about access to a suitable loading position. An inexpensive item can require substantial transport work if the carrying route is difficult.
Plan collection-only purchase guide around your Solihull access
For a Solihull move involving High Street or Mell Square, ask the building contact how furniture vehicles gain authorised access and which hours apply. A daytime key handover may not coincide with a permitted vehicle window. If loading must happen from another lawful point, measure the carrying route and identify lifts or shared corridors; agree the sequence before confirming the move.
Get the seller’s collection reference, release authority and readiness time. Confirm the actual address after purchase; a retailer name does not identify a local branch or a collection appointment.
- For Solihull High Street or Mell Square, establish access permission and the allowed vehicle window before arranging the handover.
- For collection-only purchase guide, prepare: measurements before purchase; seller release deadline; transport scope before booking.
Keep your buying decision separate from the quote
Request transport using both postcodes and the seller’s deadline. Compare the total cost with your budget before committing to a purchase. A provisional quote enquiry does not reserve a vehicle or mean the item will fit your home. Measure the destination route and agree the purchase condition directly with the seller.
Your decision checklist
- Can the largest fixed part pass through both properties?
- Will it be prepared and released in an agreed time window?
- Have carrying, preparation and all proposed stops been included in the transport discussion?
Your Solihull enquiry checklist
- For collection-only purchase guide, have these details ready: measurements before purchase; seller release deadline; transport scope before booking.
- Give both full postcodes and identify the exact entrance and receiving point. B91 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.

