This is an illustrative planning scenario, not a claim about a completed customer job.
A flat move with a timed key handover
If furniture must come down stairs and keys are released at a fixed time, confirm the floors, lift dimensions, carrying distance and when the property can actually be accessed. Photograph awkward furniture before agreeing the vehicle and crew.
What the quotation should settle
- The complete collection and delivery addresses and permitted loading points.
- The goods, handling help, equipment and access assumptions included in the price.
- Agreed windows, named handover contacts and what to do if access changes.
- Who records completion and which photographs or documents may be shared.
Sandwell's Smethwick directory lists different height conditions at Stony Lane, St Paul's Road and the east and west Gilbert Road car parks. Check the precise site and entrance before travel; the two Gilbert Road listings are not interchangeable. A suitable parking space still needs separate agreement if it is to support loading or unloading.