Identify who controls each handover
Confirm the contact who releases the new keys and whether access is conditional on another event. Ask how updates will be communicated on the day. Keep keys, documents and contact information with you rather than in packed boxes. Do not describe an estimated handover as a guaranteed arrival time.
Plan key handover planning at your Northway address
Northway includes homes, workplaces and managed premises with different entrances. Give the complete GL20 address, exact goods or furniture entrance, surface, access window and the person who can authorise the agreed handover point. Include the room-by-room inventory, stairs, carrying distance and any dismantling request. Check the Gloucestershire Highways maps for current or planned works on the booked date. This guidance does not grant loading permission, promise access or confirm availability.
Match the inventory to the carrying and preparation work. Tell us which items need help, whether packing or dismantling is requested, and who will provide access.
- For key handover planning, prepare: departure deadline; expected key-release time; contact for access updates.
- Northway includes homes, workplaces and managed premises with different entrances. Give the complete GL20 address, exact goods or furniture entrance, surface, access window and the person who can authorise the agreed handover point.
Discuss a gap before it becomes waiting time
If the old property must be empty before the new one opens, explain that gap. Ask how waiting, timing changes or separately arranged storage would be handled and priced. No unlimited waiting or overnight storage is implied. Agree the practical options and responsibilities before the booking is treated as settled.
Record the moving-day sequence
- When collection access begins and when the old home must be vacated.
- Where keys are obtained and who can give an update.
- The earliest confirmed access to the receiving property.
Your Northway enquiry checklist
- Full Northway street address and postcode
- The exact furniture exit or goods entrance
- Parking permission, access time and contact
- For key handover planning, include departure deadline; expected key-release time; contact for access updates.
- Confirm the supplier, total price, handling scope and booking terms before accepting a quote.

