Use the appliance’s own instructions
Different appliances have different requirements for draining, securing moving parts and transport orientation. Refer to the manufacturer’s instructions and arrange any necessary qualified disconnection. Tell us about known weight and any restrictions on tilting. Do not assume one method suits every fridge or washing machine.
Plan appliance collection at your Northway address
Northway includes homes, workplaces and managed premises with different entrances. Give the complete GL20 address, exact goods or furniture entrance, surface, access window and the person who can authorise the agreed handover point. Include the room-by-room inventory, stairs, carrying distance and any dismantling request. Check the Gloucestershire Highways maps for current or planned works on the booked date. This guidance does not grant loading permission, promise access or confirm availability.
Match the inventory to the carrying and preparation work. Tell us which items need help, whether packing or dismantling is requested, and who will provide access.
- For appliance collection, prepare: appliance model and size; preparation responsibilities; access and carrying route.
- Northway includes homes, workplaces and managed premises with different entrances. Give the complete GL20 address, exact goods or furniture entrance, surface, access window and the person who can authorise the agreed handover point.
Separate transport from installation
Describe whether the appliance is freestanding, integrated or attached to surrounding furniture. It must be released and ready in the way agreed before collection. Gas, electrical and plumbing work are not automatically included. Plan reconnection with a suitable provider and keep any brackets, hoses or transit fittings identified for that appliance.
Your appliance collection details
- Make, model, dimensions and available weight information.
- Who disconnects, prepares and receives the appliance.
- Steps, narrow turns and loading distance at both addresses.
Your Northway enquiry checklist
- Full Northway street address and postcode
- The exact furniture exit or goods entrance
- Parking permission, access time and contact
- For appliance collection, include appliance model and size; preparation responsibilities; access and carrying route.
- Confirm the supplier, total price, handling scope and booking terms before accepting a quote.

