Check the entire route into the lift
Measure the opening, cabin depth and width, and any corridor turn before the lift. Obtain the stated capacity information from the building contact. An item may fit inside but not turn through the doorway. Identify furniture that will need dismantling or cannot use the lift at all.
Plan lift access planning at the Newcastle-under-Lyme address
For lift access planning involving Newcastle-under-Lyme, give the full ST5 address and the exact entrance. Use the full name Newcastle-under-Lyme, Staffordshire and the complete ST5 address; do not shorten the destination to Newcastle or rely on a general town-centre reference. Identify the exact town-centre, university-area, business or residential entrance and record one-way streets, timed controls, floor level, carrying distance and lawful loading access.
Check Staffordshire County Council's roadworks map, traffic regulation orders, parking guidance and any required temporary traffic-management process and all current street signs close to the booked date. A postcode does not establish permission, vehicle suitability or a safe handover point; agree private access with the property contact and arrange any required council permission separately.
- For lift access planning, prepare: lift door and cabin dimensions; building permission and time slot; a plan if access changes.
- Name the actual Newcastle-under-Lyme entrance and receiving contact, not merely a landmark, car park or town-centre reference.
Confirm the building’s arrangements
Ask whether moving requires a reserved slot, protective lining or use of a particular goods lift. Confirm access at the destination too. Tell Movivio about a broken or unavailable lift before the move; a stairs-only alternative can change suitability, crew and price. Do not assume it is covered by the original plan.
Details to include in your request
- The working lift’s opening and usable internal dimensions.
- Any booking window and who controls access.
- Stair details for items that cannot use the lift.
Your Newcastle-under-Lyme enquiry checklist
- For lift access planning, have these details ready: lift door and cabin dimensions; building permission and time slot; a plan if access changes.
- Give both full postcodes and identify the exact entrance and receiving point. ST5 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.