Stairs & upper-floor moves: the London plan
A London move needs a borough and full postcode as well as a building name. For a flat, send the floor, lift-door dimensions and any move-in appointment before asking for a vehicle size. A concierge booking and roadside loading permission are separate arrangements.
- Floor and number of flights: include the details for both ends of this move.
- Stair turns and landings: include the details for both ends of this move.
- Largest fixed item dimensions: include the details for both ends of this move.
Describe the staircase as a route
Note straight flights, tight turns, low ceilings and doors opening onto landings. Explain whether the stairs are shared and whether there are rules about keeping them clear. A sofa or wardrobe can be limited by a turn rather than the stair width itself. Include measurements where possible instead of relying on “standard stairs”.
Agree the handling before arrival
Identify heavy furniture, fragile parts and items needing dismantling. Say if you need all carrying provided. The number of movers must follow the assessed job, not the phrase man and van. If an item cannot be handled through the normal route, specialist arrangements are not automatically available or included.
Useful access details
- The floor at collection and the floor at delivery.
- The largest furniture dimensions and any removable parts.
- Distance from the stairs to the agreed loading position.
Resolve borough, building and loading bay
For an inner-London furniture purchase, ask the seller to measure the item in its travel condition and show the route from the room to the street. A pavement handover must be agreed explicitly; it cannot be assumed when a seller offers collection only.
For this stairs & upper-floor moves request, explain any uncertainty about floor and number of flights before accepting a quote. The collection-ready time, vehicle access and recipient availability must work together; a short driving distance does not remove the handling work.
Before you confirm stairs & upper-floor moves
Send the full collection and delivery addresses, floor and number of flights and stair turns and landings, and photographs of any awkward access. Ask for a written scope covering the handling required at your London address.
Check the proposed supplier, price, vehicle or crew, relevant cover and any waiting arrangements. Do not release the goods until the booking and handover instructions have been agreed.