Describe the staircase as a route
Note straight flights, tight turns, low ceilings and doors opening onto landings. Explain whether the stairs are shared and whether there are rules about keeping them clear. A sofa or wardrobe can be limited by a turn rather than the stair width itself. Include measurements where possible instead of relying on “standard stairs”.
Plan stairs & upper-floor moves at the Ellesmere address
For stairs & upper-floor moves involving Ellesmere, give the full SY12 address and the exact entrance. Use Ellesmere, Shropshire and the complete SY12 address; distinguish the town and property from the wider meres area and other places or organisations named Ellesmere. Identify the actual waterside, town-centre, residential or rural entrance and record narrow approaches, signed restrictions, gates, surfaces and a lawful vehicle position.
Check Shropshire Council's interactive roadworks map, current closures and any required temporary restriction process and all current street signs close to the booked date. A postcode does not establish permission, vehicle suitability or a safe handover point; agree private access with the property contact and arrange any required council permission separately.
- For stairs & upper-floor moves, prepare: floor and number of flights; stair turns and landings; largest fixed item dimensions.
- Name the actual Ellesmere entrance and receiving contact, not merely a landmark, car park or town-centre reference.
Agree the handling before arrival
Identify heavy furniture, fragile parts and items needing dismantling. Say if you need all carrying provided. The number of movers must follow the assessed job, not the phrase man and van. If an item cannot be handled through the normal route, specialist arrangements are not automatically available or included.
Useful access details
- The floor at collection and the floor at delivery.
- The largest furniture dimensions and any removable parts.
- Distance from the stairs to the agreed loading position.
Your Ellesmere enquiry checklist
- For stairs & upper-floor moves, have these details ready: floor and number of flights; stair turns and landings; largest fixed item dimensions.
- Give both full postcodes and identify the exact entrance and receiving point. SY12 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.

