Make decisions before the moving day
Work through rooms together and record what goes to the new home, to another family address or into separately arranged storage. Label destinations clearly. Keep sentimental possessions, documents and everyday essentials under the family’s agreed arrangements. Avoid leaving decisions about cherished items to a hurried collection.
Two Cheltenham addresses need two access plans
A short journey within Cheltenham can still involve more carrying than a longer journey between accessible homes. Describe the collection and destination separately: the floor, stairs, lift, shared doors and distance from a suitable loading position. Include anything in an outbuilding or separate garage.
For a completion-dependent move, distinguish the planned departure from the earliest confirmed access to the new home. Keep an essentials bag with you and agree waiting arrangements while the date is being confirmed.
Describe practical access and carrying needs
Tell us if family members cannot assist with lifting, and name someone who can direct the move. Check the new home’s entrance, lift and furniture space in advance. If a managed residence is involved, confirm its access hours and receiving contact. This is a transport enquiry, not a personal-care or passenger service.
Keep coordination straightforward
- Choose one contact authorised to discuss the booking.
- Confirm room placement for the main furniture.
- Arrange separate support and travel for the person moving.
Your Cheltenham enquiry checklist
- For helping parents move, have these details ready: the moving person’s agreement; a confirmed keep-list; named family contact.
- Give both full postcodes and identify the exact entrance and receiving point. GL50 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.

