Ask questions before placing your transport request
Obtain accurate measurements, the number of pieces and the floor where the item is kept. Ask whether it will be dismantled and whether the seller expects help carrying it out. A listing photograph or auction title is not a substitute for these details. Flag anything fragile, unusually heavy or incomplete.
Plan ebay furniture collection around your Birmingham access
For Birmingham moves, provide both complete addresses and explain whether either property has a booked loading bay, concierge or service lift. Separate building access from the vehicle route: check clean-air-zone requirements for the proposed vehicle and route before confirming the plan. Record lift dimensions, floor level and the time allowed for loading.
Get the seller’s collection reference, release authority and readiness time. Confirm the actual address after purchase; a retailer name does not identify a local branch or a collection appointment.
- Confirm Birmingham building access and the proposed vehicle's clean-air-zone status as separate checks.
- For ebay furniture collection, prepare: seller postcode and times; item size and condition; agreed release contact.
Keep purchase and transport arrangements separate
You remain responsible for the purchase, payment and resolving item-description issues with the seller. Confirm the seller’s release instructions through the marketplace’s current process and share only the details needed for collection. Movivio does not authenticate goods or guarantee their condition. Agree transport before promising a collection time.
Prepare a complete handover
- Name the person releasing the item and the available window.
- Confirm that all advertised parts and fittings are included.
- Arrange a recipient and accessible route at the delivery address.
Your Birmingham enquiry checklist
- For ebay furniture collection, have these details ready: seller postcode and times; item size and condition; agreed release contact.
- Give both full postcodes and identify the exact entrance and receiving point. B2 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.