Separate the components on the inventory
A divan may have two bases and a separate headboard; an ottoman can include a heavier lifting mechanism. Give the dimensions of the largest rigid part and say whether the frame is assembled. Identify mattresses separately, including quantity and condition. This is a transport enquiry for usable belongings, not a mattress-disposal booking.
Plan bed & mattress collection at the Bilston address
For bed & mattress collection involving Bilston, give the full WV14 address and the exact entrance. Use Bilston, City of Wolverhampton and the complete WV14 address; distinguish the town property from a general Wolverhampton, Black Country or similarly named industrial-estate destination. Identify the exact town-centre, terraced, industrial, canalside or residential entrance and record signed restrictions, bridge or weight constraints, floor level, carrying distance and lawful loading access.
Check City of Wolverhampton Council's road-management, traffic regulation, pavement-parking and highway-obstruction guidance and all current street signs close to the booked date. A postcode does not establish permission, vehicle suitability or a safe handover point; agree private access with the property contact and arrange any required council permission separately.
- For bed & mattress collection, prepare: frame and mattress sizes; bases, slats and fittings; preparation and assembly needs.
- Name the actual Bilston entrance and receiving contact, not merely a landmark, car park or town-centre reference.
Keep the mattress and fittings protected
Agree suitable protective packaging before the day and keep surfaces clean and dry. Do not assume a mattress can be folded; check its instructions. Bag small fittings and label them for the correct frame. If you need the bed taken apart or reassembled, describe that work in the enquiry rather than leaving it until arrival.
Before collection is confirmed
- Check the route for the headboard and longest frame section.
- Confirm who prepares the bed and retains the fittings.
- Agree the receiving room and carrying help at delivery.
Your Bilston enquiry checklist
- For bed & mattress collection, have these details ready: frame and mattress sizes; bases, slats and fittings; preparation and assembly needs.
- Give both full postcodes and identify the exact entrance and receiving point. WV14 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.

